e-Commerce Software Administrator

Fredericton

Job Title: e-Commerce Software Administrator

Location: Fredericton

Hours of Work: Varied

Shift Schedule: Varied

What you will do

Reporting to the Manager of Guest Experience and Business Development, you will be responsible for maintaining and supporting Parks New Brunswick's information technology systems such as point of sale systems, e-commerce platforms, and other systems related to park operations. You will provide training and support to park staff virtually and in person. Your duties will include:

Facilitating and coordinating between various service providers and park staff
Providing ongoing training and support to park employees annually
Providing support to individual parks as required which may be outside of typical office hours
Providing reservation assistance and resolving issues for park guests
Collaborating with other THC branches and GNB departments as required
Administering Parks NB's various IT systems and contracts:
- Camping
- Golf
- Admissions
- Retail
- Ski and bike park
- Performing other duties as assigned

Work environment

Primary office location: Marysville Place
Office layout: open offices
Secondary office locations: Fundy Trail, Herring Cove, Hopewell Rocks, Mactaquac, Mount Carleton, Murray Beach, New River Beach, Parlee Beach, Republique and Sugarloaf
Your Team: small head office team and park staff in the field at the above parks
Committed to offering a work life balance
Travel throughout the province and work outside normal business hours, including evenings and weekends, may be required

Who you are

You are someone who gets things done. You have experience administering point of sale systems and e‑commerce platforms such as reservations and online stores. You have excellent problem-solving skills and are always ready to help. You possess strong interpersonal, communication skills, are self-motivated and able to think on your feet. You have a respect for safety. Collaboration and inclusivity drive your actions.

Need to have

A University degree and a minimum of four (4) years of related experience or a two-year college diploma with a minimum of six (6) years related experience
Thorough knowledge and experience working with various computer software programs (Excel including PowerBI, Tableau, Word, PowerPoint)
Valid class 5 driver's license as issued by the Province of New Brunswick
An equivalent combination of education, training and experience may be considered
Written and spoken competence English and French is required

Nice to have

Experience in the Tourism and Hospitality Industry
Experience in fostering relationships with non-governmental business partners
Experience in preparing external communication and briefing notes

Wage

From $2,140.00 to $2,993.00 bi-weekly (Pay Band 4)

What can GNB offer you?

Comprehensive benefits package and the Public Service Shared Risk Pension Plan
Opportunities for career growth, professional development and training
Free access to Employee and Family Assistance Program and Services
1 paid Volunteer Day per year to give back to your community
1.25 days/month of paid vacation

How to apply

We encourage applicants to apply on-line, by e-mail to thchumres@gnb.ca or by mail at the following address by January 19, 2025, indicating competition number R18-2024/2025-038. This competition may be used to fill future vacancies at the same level.

Department of Tourism, Heritage and Culture

Human Resource Branch

Marysville Place, 4th floor

P.O. Box 6000, Fredericton, NB E3B 5H1

(506) 453-3115

We thank all those who apply, however, only those selected for further consideration will be contacted.

A Criminal Record Check is required prior to appointment

Equal Opportunity Employer

We are an Equal Opportunity Employer. We are committed to building a workforce that reflects the diversity of our communities in which we live and serve. We encourage and support applications from Aboriginals, persons with disabilities, and members of visible minority groups.

Check out what it is like to work at the Government of New Brunswick, where we are working together as One Team One GNB to improve the lives of New Brunswickers every day!

Related parks

Phone

Phone Number (506) 453-3115

ac.bng@sermuhcht

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